WHAT IS AN ORGANIZATION PAYING ATTENTION TO THROUGH ITS STRATEGIC MONITORING PROGRAM?

WHAT IS AN ORGANIZATION PAYING ATTENTION TO THROUGH ITS STRATEGIC MONITORING PROGRAM?

Exactly what is an organization paying attention to through its strategic monitoring program?

·         Explain the several steps in the process by which a strategic plan is broken down into tasks and activities that can be performed by individual employees.

 

·          What is the most important prerequisite to ensuring a healthcare organization will be high-performing?

·         A component of the organization’s quality management (QM) activities that is often documented in the QM plan

·         Form used by hospital caregivers to document potential or actual patient safety concerns.

·         Type of flowchart that shows the process steps and the people involved in each step.

·          fishbone diagram is known as ?

 

·         Qualitative tool used to undercover the root cause of a performance problem.

·         Reacting to performance measurement results without recognition of the natural variance which occurs in a process.

·         When measurement data show that a department’s performance is meeting expectations, what action should the manager take?

·         When a data point on a control chart falls above the upper control limit, the process being measured is said to be exhibiting:

·         The hospital team charged with reducing the incidence of patient falls has selected four different patient care process changes that need to be implemented.

·         A team in the hospital registration department is conducting a Lean project to reduce wasteful steps in the process of pre-registering elective admissions.

·         During this type of improvement project the team brainstorms what could go wrong in each step of a process.

·         Root cause analysis and failure mode and effect analysis are:

·         First step of a root cause analysis.

 

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