Managing Diversity, Challenges &Opportunities in a Contemporary Organization



INSTRUCTOR BIO:         Professor Harbour received his B.S. in Business from Daniel Webster College and his M.B.A. from Franklin Pierce University.  He is a member of Sigma Beta Delta Business Honor Society, and has spent over 20 years in Sales, Marketing, Training, and Management for major industrial manufacturers and distribution.  He has taught Business Management courses for more than 7 years in Boston, and the past 9 years in Florida.  Ron is an active partner in the ownership and operations of a business in Florida for the past 9 years.


OFFICE HOURS:              Please communicate your need for a live Bb Collaborate (Virtual Office session) or phone conversation



TERM DATES:                      Fall Trimester;


COURSE LENGTH:              7 ½ Weeks 


COURSE MEETING:       Online, weekly, with the weeks starting on Mondays ending (and assignments being due no later) than 11:59 pm Saturday. This course meets online through the use of Blackboard and e-mail. It is important that the student and instructor communicate a minimum of 3 times per week.  The last class will end on Saturday December 20, 2014


REQUIRED                                        Craig E. Johnson. (2011). Meeting the Ethical Challenges of Leadership:
MATERIALS:                                    Casting Light or Shadow (4th ed.). SAGE Publications, Inc. 
(ISBN:  9781412982221)


                                                                        Lennick, D. & Kiel, F. (2011).  Moral Intelligence 2.0. Prentice Hall
(ISBN:  9780132498289)



American Psychological Association. (2010). Publication manual of
the American Psychological Association
 (6th ed.).  Washington, DC:

Author (ISBN: 9781433805615)


OPTIONAL                                        The Wall Street Journal – Hard Copy or On-Line Version


Note:                                 Student must demonstrate the ability to access the various databases
contained in the library.


                                          It is each student’s responsibility to acquire the competency to access the various databases provided through the resources in the Hodges University Library.  The professor or a member of the library staff will conduct a brief, in-class training on accessing the various databases necessary for the successful research of the topics covered in the BSM program.  As noted, throughout the syllabi, there are instances where general references from the Internet will not be accepted on papers.  It is extremely important that you become proficient in the use of the databases and that you ensure your ability to access them as soon as possible.  Bring any issues or problems to the attention of a library staff member or the professor as soon as possible.




This course addresses the complex environment in which contemporary organizations must operate and examines practical managerial concerns such as diversity, ethical decision making, and social responsibility.  Prerequisites:  CAP1000, ENG1101



Upon successful completion of this course the student should be able to:

Managing Diversity, Challenges, and Opportunities in a Contemporary Organization
  1. Demonstrate proficiency in terminology and valuation of diversity, corporate social responsibility, and ethical decision making. Using critical thinking, to apply to contemporary organizational management issues.
Learner completes homework assignments, quizzes, classroom exercises, Wall Street Journal assignments, exam questions; analyzes case studies and or peer-reviewed articles; completes Phases I, and II of the semester research project- Analysis of Ethics and Moral Behavior and its Influence  in today’s business environment
  1. Define current organizational ethical climates; evaluate, select, and apply strategies for improving corporate socially responsible decision making.
Learner completes written analyses of Wall Street Journal articles, homework assignments, written and oral case studies analyses, Phases I, and  II of the semester research project- Analysis of Ethics and Moral Behavior and its Influence  in today’s business environment
  1. Use initiative, research, and critical thinking in communicating and defending management’s role in shaping organizational values, behaviors, and culture.
Learner completes written analyses of Wall Street Journal articles, homework assignments, written and oral case studies analyses, , Phases I, and  II of the semester research project- Analysis of Ethics and Moral Behavior and its Influence  in today’s business environment
  1. Analyze and illustrate the management ramifications of a current organizational issue relating to ethics, diversity, and/or corporate social responsibility as published in the Wall Street Journal.
Learner will analyze current events as documented in The Wall Street Journal and explain their ramifications using the stated concepts.
  1. Write a comprehensive, logical, accurate,
    grammatically correct, authoritatively cited research
    paper using 6th Edition APA style and syntax.
Learner completes , Phases I, and  II of the semester research project- Analysis of Ethics and Moral Behavior and its Influence  in today’s business environment



Learning in this course will be facilitated through reading, lectures, case studies, small and large-online group discussions, interactive learning, and computerized learning resources.  Current events, case studies, and class projects will be utilized to supplement the textbook.  The case studies will enable the student to apply concepts and analytic skills in recommending strategies and solutions to problems that face managers today.  I believe that students can get the text author’s perspective on the course material by reading the text and that, in class; other viewpoints on the material should also be covered.  Thus, students gain the benefit of multiple perspectives.  Students are expected to be self-directed, and ample opportunities will be provided for learning utilizing Library resources for research.  The student is expected to make the time to reflect on learning and to apply such learning to his or her place of employment.

Instructions for Blackboard are located in  http://myhugo.blackboard.edu.

A Note on Interactive Learning —Interactive Learning (IL) is designed to put the responsibility for learning in the hands of the student as well as the instructor.  Learning is facilitated through instructor-to-student and student-to-student teaching.  Because of this, students must be committed to active involvement, regular attendance, and “up-to-speed” knowledge of the assigned readings.  If students are not prepared and do not actively participate in class, they will not only jeopardize their own learning, but also that of the rest of the class.  Interactive learning is a partnership between each student in the class and between the class and the instructor.


Each student will be required to read extensively between every class meeting.  In addition to the required reading, students are encouraged to read journals, periodicals, and other news articles in the management field.



Students who do not attend the first three weeks of a course will be withdrawn from that course by the Registrar’s Office and may not be reinstated.  Exceptions to this policy may only be approved by the Executive Vice President of Academic Affairs.


It is expected that the typical student will average approximately two hours per week outside the classroom preparing for this course for every one hour of credit awarded for this course.


Due to the accelerated nature of this program, any student who misses two consecutive class meetings may receive a failing grade for the course. Weekly attendance is extremely important and is expected.

Each student must attend the entire 7 ½ -week session and complete the requirements of each component (MNA4610 OL: Managing Diversity in a Contemporary Organization to receive a grade.

Attendance is measured by participation in classroom Discussion Boards and completing assignments for that week. Fulfillment of attendance requirements is determined by completing all assignments on time.  If you fail to submit an assignment by the required date, you are considered absent from class and will be reported to the Registrar’s Office through progress reports, as stated under the “Student Attendance Policy.”  Being absent does not relieve you of the requirement to complete the assignment for that week.  If you know you will be out of town for an extended period, please contact your professor ahead of time to make other arrangements for assignments.  The failure to submit any combination of five assignments “on-time” could result in a failing grade for the course.


Students should get in the habit of checking their HU email and Blackboard once a day.  Communication between the professor and the student(s) will take place primarily in person and via email.  In addition, the professor may post general announcements and instructions via the announcements section of Blackboard.


All email to me should have MNA4610OL in the “Subject” line followed by a short description of the subject (i.e. Subject: MNA4610OL-Question about week 2 assignment”).
Hodges University has adopted an Academic Honesty Policy that all students are expected to follow.  Students sign this policy during the orientation/registration process.  A copy of this policy is located under Student Development Documentation in the Student Resources Team Site of MyHUgo.


Students who experience difficulties with course materials are encouraged to discuss the matter with the professor.  At times, students or professors may feel it is necessary to augment class work with out-of-class assistance.  Academic Achievement Services provides one-on-one tutoring, virtual tutoring, resource material, and scheduled workshops to support student academic success.  Students may contact AAS by visiting the Tutoring Lab at the Naples or Fort Myers campus, by email at aas@hodges.edu, or by telephone (800) 466-8017 Naples/(800) 466-0019 Fort Myers.

It is the responsibility of the student with special access needs to inform the University of these special needs and to provide the requisite supporting documentation.  The ADA Coordinator for the University is the Dean of Counseling and Support Services who is responsible for the coordination of compliance efforts, in particular, between the student and professors.


Faculty librarians on the Naples and Fort Myers campuses offer assistance in using information and provide academic support to all on campus and online students. The Library website (https://myhugo.hodges.edu/organizations/orglibr/Pages/Home.aspx) enables 24/7 access to e-books and journals, research guides, course guides, citation help, and other resources.


Selecting Resources in Blackboard displays a Library folder with links to our orientation video,

our website, and specific resources to help you conduct research for your assignments. To find the library online, login to MyHUgo (https://myhugo.hodges.edu), click on My Team Sites, then select Library.


The Library’s Learning Center (https://myhugo.hodges.edu/organizations/social-aaser/default.aspx) delivers onsite and online individual help with your academic work, across a range of disciplines and subject areas. Scheduled appointments are encouraged but not required.


Online tutoring help is available 24/7 through Smarthinking, a service accessible through your Blackboard course.


Contact us to chat, email or text: http://www.askalibrarian.org/hodges. Phone: Naples Campus Library 239-596-6109; Fort Myers Campus Library 239-938-7812.


Counseling services are available to address student needs on career, academic, social, or personal matters.  The Dean of Counseling and Support Services supervises these services and can be contacted at abrown@hodges.edu or (800) 466-8017

The materials distributed in this course may be subject to copyright.  No part of these materials may be reproduced, reposted, or transmitted in any form or by any means, other than for personal educational use, without the consent of the owner.


APA Format– Formal written documents where references are used, examinations, reports, etc. will follow the format prescribed in the APA Publication Manual, 6th ed.  Failure to follow these guidelines will affect the grade of the exam, paper, or report.  Papers turned in with major APA errors, such as failure to properly reference, failure to double space, failure to use quotation marks or using them when not necessary, will result in serious loss of points for that paper before any consideration is given to content or writing ability.


Online Class Participation – The Bachelor of Science in Management is built around class participation.  Students are expected to participate in class discussions (defined as verbal contributions and attentiveness to others’ comments) and to formulate their ideas based on the assigned readings and experience at their workplace.
I encourage you think of class participation in these terms:


  • Prepare – In order to participate, you must prepare. Read the book!  Read the business press (The Wall Street Journal, Business Week, Fortune, etc.).  Spend some time thinking about what you have read and how it relates to what we have discussed in class.
  • Attend – Class attendance is a prerequisite to class participation. If you are not in class, you cannot participate.
  • Analyze – Use the skills you have learned in class as well as your own life experience to analyze what you have read and heard.
  • Reflect – Reflect on how it intersects with your understanding and how and why you think the way you do.  How will your reflection impact a possible outcome or answer?
  • Add – Please contribute your thoughts in class! Not only will you enhance your own learning, the entire class will benefit and you will hone your communications skills.

 Discussion Board

The class utilizes the Discussion Board for weekly interaction. Your comments should be professional and demonstrate critical thinking.

Each student is required to visit the Discussion Board a minimum of three (3) times per week. The first visit must be early in the academic week (no later than Wednesday) because all assignments are due by midnight on Saturday. Students will post their Discussion Board topic response early in the week (no later than Wed.), and then comment on the postings of other students no later than Saturday. Each student will be required to respond to the posting of at least two (2) other class members on a weekly basis.


Note: Students must answer all discussion questions asked.

Discussion Board Responses – You will be expected to participate in topics posted on the Discussion Board. Your response must be

  • submitted by the due date
  • intelligent and pertinent to the topic;
  • reflect information from the readings;
  • at least two paragraphs in length OR at least 100 words. (At least 100 words for your response and at least 70 words each for reaction to two other students’ entries).
  • Discussion Boards (DB) have a total of 100 points assigned to them. Each student must submit a “new Thread” (an original posting of his or her response to the weekly topic) by Wednesday of each week, and answer at least two other students before Saturday night each week to receive full credit for each DB. The responses need to be more than one sentence-you should demonstrate critical thinking in your response.


BlackBoard Discussion Boards, just like college classroom, should contain appropriate language and courteous treatment of your classmates and instructor. The opinions expressed are specifically for this class and our learning and should not be repeated outside of this environment. No slang, “emoticons”, or chat acronyms are allowed.

Because the objective of DBs being student interaction, no late assignments will be accepted.


Weekly Homework Assignments
Weekly homework assignments are due in the week they are assigned and due by midnight Saturday; and should be submitted into the Blackboard Assignments Tab.  To access the assignment, click on View/Complete. You will be able to upload your assignment here.  Save Word document file as last name first initial_WSJ_OLMNA4325 (i.e., SmithJ_WSJ_OLMNA4325).

Each assignment must be in APA format including a cover page, in text citations, and a reference page.  Each weekly assignment is one document that includes all of the assigned questions.  Your response to each question should be accurate and concise; a paragraph or two per question should be sufficient.


Quizzes – Chapter quizzes are located in designated weekly folders.

Certification Statement
Complete a Certification Statement confirming all your assignments are your own work and all work is properly quoted and cited.  The signed and dated Certification Statement will apply to all assignments for this course this semester.  Please email to Professor Harbour.   Certification Certificate template is located in Ron’s Helpful Documents under the Resources Tab.

Research Paper Template  – A sample paper template which has been properly formatted in APA style has been placed in the APA section of Blackboard.   This sample paper should be printed and used as a template for all research papers

Wall Street Journal Articles-  PPT Version –Blackboard Collaborate with audio narration on each Slide
The WSJ is required reading for each course in the BSM Program. Please select an article that you have read from a copy of WSJ dated preferably 90  days prior to class, no longer than 1 year prior to class. This article must be clearly related to concepts or topics scheduled for coverage during the next scheduled class meeting. Note: Only WSJ articles may be used for this assignment. This assignment should be completed as follows:

Prepare a short article report using the following format


  1. See the PPT template attached to this assignment for format for of following slides
    Title Page, Summary, Relevancy, Researchers Reaction, References, and Certification Statement
  2. Cogent summary of the WSJ article—demonstrates the student’s ability to express the ideas of others in her or his own words.
  3. Relevancy—demonstrates the student’s ability to draw important distinctions between what is learned in the classroom and what is happening in the “real world.”
  4. Researcher’s Reaction—demonstrates the student’s ability to think critically and formulate an informed position.
  5. Correct English usage and punctuation—demonstrates the student’s ability to express herself or himself.
  6. The entire paper must be formatted according to APA PPT specifications
    7.  Create your PPT as you normally would and save it in a file on your computer:
  • The go to Ron’s Helpful Documents, or the link in the WSJ Assignment “How to make Bb Collaborate” , and follow the instructions to add the audio narration to each slide and save into Blackboard Collaborate

Be sure to use WSJ template and other supporting material provided in weekly folder or Ron’s Helpful Documents and follow instructions. Improperly formatted papers or papers which are not submitted according to instructions will be penalized by 10 or more points.

If you have not completed and forwarded a certification statement for the semester be sure to include a certification statement as your last slide.

.SEMESTER  PROJECT (Research Paper): 
The Big Picture – What are we analyzing and writing about?

Each student will prepare a 10 to 15-page research paper formulated around the subject of Analysis of Ethical and Moral Behavior and its Influence in today’s business environment.  Case Study 2.3, Bernie Madoff and the Biggest Swindle in History, Craig E. Johnson. (2011). Meeting the Ethical Challenges of Leadership:

Casting Light or Shadow (4th ed.) will be used as the benchmark representing negative behavior and influence. The following cases are some but not all the comparison cases that may be used to view differing moral and ethical styles- Case 3.2 Case 6.3, and Case 9.2, Craig E. Johnson. (2011). Meeting the Ethical Challenges of Leadership:

Casting Light or Shadow (4th ed.).


It is important to understand that in addition to the required Case Study 2.3 and above recommended cases mentioned above, a  literature review on the behaviors, ethics and morals of business leaders will be required to obtain the necessary analysis to demonstrate the influence on today’s business environment     Each student will research and write a paper that will be completed in two parts – the first part (Phase I) is due on Week 3, and the final paper (Phase II) is due in its entirety on Week 6 of the semester


The paper should follow required component and format. The student is encouraged to be creative with this research project. The format for the research project will adhere to the Publication Manual of the American Psychological Association (APA).


Component #

1                                         Title Page

2                                         Table of Contents

3                                         Abstract

4                                         Introduction

5                                         Situation (Relative to the Bernie Madoff Case)

6                                         Literature Review

7                                         Discussion of the topic’s use in today’s business world

8                                         Conclusion

9                                         Reference List


* Phase I – Due on Week 3 – will  contain the following components:
(1) title page, (2) Table of Contents, (3) Abstract (heading only),  (4) Introduction  the paper
(5) Situation, and (9) References
Note:  Phase 1 will be graded with feedback with the opportunity to improve for phase II



** Phase II) – Due on Week 6.  Complete Research Project – will contain the following components:
(All of Phase I with any modifications you may have selected to do).

(3) Abstract (completed- but do this last), (6) Literature Review, (7)  Discussion of the topic’s influence on today’s  business environment,  (8) Conclusion, and (9) References- completed list


In formulating the analysis, the student will be required to do some outside research /literature review on the behaviors, ethics and morals of business leaders will be required to obtain the necessary analysis to demonstrate the influence on today’s business environment.

It is expected that the reference section will contain 8-10 sources that must be utilized throughout the body of the paper (at least 6 in-text citations).  The sources must be obtained from textbooks, articles, books, etc. which may be obtained from HU Library. General web references, such as commercial sites and Wikipedia are not acceptable.  Any paper which is not properly formatted, referenced, or does not comply with APA guidelines will not be accepted by the instructor, and a failing grade will be issued for the assignment

If one should delay his or her project research until late in the mini-semester, he or she might be tempted to copy and incorporate portions of Web pages or entire Web articles into the research project.  Plagiarism, an unforgivable offense at Hodges University, is the use of another person’s WORDS or IDEAS (either spoken or written) without citing the source.  Hence, computerized copy and paste operations, as well as inclusion of rephrased statements from the Internet, book, or journals without citing author or source are both examples of plagiarism.  Any paper or presentation found to contain plagiarized information will result in an (F) for the assignment and possibly the course as well as other remedies listed under the academic honesty policy.  Furthermore, each student’s research should represent his or her own thoughts.  Excessive paraphrasing and/or lengthy direct quotations, although cited properly, will result in poor grades.

All submitted papers will be graded according to the following criteria:

  1. Evidence of Independent Study and Documentation in Relation to Meeting the Stated Objective

This evaluates use of Library Resources and other sources. Use of theories, facts, principles, and ideas of experts pertinent to the topic with personal reaction to these are considered (e.g. agreement or disagreement, giving sound reason for or against). Thoughts, ideas, and concepts, etc. must be well documented, using authorities in the topic and using original sources.


  1. Analysis, Originality of Thought, and Creativity

This shows originality in use of own ideas, analysis, and in use of facts, theories, and principles from the course discipline and other disciplines. This also develops and supports own ideas and displays independent thinking. There should be thorough consideration of pro and con sides with documentation.


  1. Organization of Project Content/Material

The paper should be well arranged into appropriate categories and proceed in a logical manner (e.g. general to specific or specific to general, etc.) with a solid thesis statement, introduction, and corresponding conclusion.


  1. Format, APA, Basic Mechanics, and Clarity

The paper should contain excellent expression of ideas. Language must be grammatically correct and ideas very clearly expressed. There must be consistent and appropriate use of APA format.


Phase 1 Due Week 3


This will include the components:

(1) Title page, (2) Table of Contents, (3) Abstract (heading only), (4) Introduction the paper
(5) Situation, and (8) References  



  1. Title Page

The title page should contain the name of the project and all other information required on a standard APA title page.  The title page should be numbered “1.”

Note:  The title page MUST have a running head and header.  See Sections 2.01 on page 23 and 8.03 on pages 229-230 in the APA Manual.
For formatting your entire APA Paper including , Title page,  Toc, ; Abstract & more : Follow this path
1) Bb – Resources Tab
2) Library
3) APA Style Guide
4) Click on center box pdf file Formatting a Paper in APA- follow the PPT presentation


  1. Table of Contents

The table of contents is a listing of everything contained in the paper and where it is located in the document.  Papers that contain a variety of charts and figures may also have a table of exhibits listing their titles and page numbers within the report. The Table of Contents begins with the paper and develops as the paper does.

Note:    For formatting – see the instructions under Title Page


  1. Abstract (This abstract is written last and is due Week 6.)

This section presents an abbreviated overview of the entire paper for quick management skimming (150 -250 words).  The abstract should be on a page by itself numbered “3”

Note:  See APA Manual.  Also see “Abstract rules and example” in Ron’s Helpful Docs.


Note:  See pages 25-27, 2.04, in the APA Manual.

       For Phase One- Just insert the heading, and leave the page blank, then
complete the Abstract in Phase 2.

  1. Introduction

This section of the paper must be “introduced” as major heading (centered) entitled Introduction.  It follows the Title of the paper which is centered above it, in regular case. Essentially, the introduction “introduces” the project – tell the reader in general terms what the paper is about; then describes the purpose of the paper and what will be accomplished through completion of the project.  This section should be no more than 1 page.  The introduction is the first page of text and must be numbered “4.”

Note:  Although the APA Manual does not require a specific “Introduction” major heading, it is required for clarification for this paper.


  1.            Situation Analysis:                   Relative to the Bernie Madoff Case-
    from the Ethical Challengers TextFirst provide a scholarly definition; then describe the recent and current business
    environment Bernie Madoff and other organizational leaders engaged in.
    The main heading (Level 1):  Situation Analysis with definition and brief description of the
    environment should be followed by two sub- headings (Level 2):
    Internal Environment and  External Environment.

    Factors to consider for each environment- (Others may also be considered)
    Internal:  Management – including personal values, morals/moral intelligence,
    background, behavior, motivation. –
    May obtain some information from Moral Intelligence Text

    External:   The business environment’s components of: Pressure for the level of revenue
    for   survival, industry average for a perceived fair profit, maximum profit, or corporate
    greed.   Competitor pressure, laws vs ethics, effect of senior leadership, diversity of
    management and employees.  Industry culture regarding standard business practices and
    policies.   Public perception of Company and or industry


Phase 2: Complete Paper Due Week 6: Includes components of Phase I
   (6) Literature Review, (7) Discussion of the topic’s influence in today’s business world,
(8) Conclusion, (3) Abstract- Complete your input under the heading,
(9) References complete and combined with phase 1

  1. Discussion of the topic’s influence in today’s business world-  (Literature Review)

                         The material gathered from your literature review combined with your critical
thinking/analysis should contribute to this component.


What is a Literature Review?

The process of reading, analyzing, evaluating, and summarizing scholarly materials about a specific

Most common literature reviews are done by experts, professionals, and scholars within a specific
discipline/topic.  (Literature Peer Reviews – Written by experts for experts)

A literature review may offer various methodologies, analysis and outcomes.  The student is then
to select and evaluate the pertinent reviews to the topic and apply his/her own analysis.
(Associate your findings within the context the topic is being studied)

Identify the sources used.
The above is not an official definition of a Literature review; it is an explanation by Prof. Ron Harbour for the objective of understanding the purpose of this requirement in assignments

Research today’s business environment as a whole, and select significant topics such as: :
Those mentioned above in the internal and external environments, and
analyze how those topics have influenced  today’s organizations relative to the moral
and ethical decisions made by their leaders.  Discuss the subsequent corporate structure
and culture as a result of the corporate leader’s style and actions. Include in your analysis the
moral and ethical expectations of businesses and their leaders by the general public.
Some ideas you may use from your for topics to consider from your text, Lennick, D. & Kiel, F. (2011).  Moral Intelligence 2.0.
Chap. 1: What Does Moral Leadership Look like p.15
Chap.  2: What the Best Leaders Believe p. 36
Chap . 3: Your Moral Compass
Chap.  4:  Staying True to Your Moral Compass
Chap.  5:  Integrity
Chap.  6:  Responsibility
Chap.  7: Compassion and Forgiveness
Chap.  9: Rogers 4 Rs
Chap. 11: Moral Intelligence Policies, p.201


  1. Conclusion

This section should be the culmination of your analysis and critical thinking about this
topic.  It should be rich with your own thoughts, analysis, and interpretation.  It should
endeavor to persuade the reader that you have completely analyzed the topic and
demonstrated the various consequences ethics and morals have on today’s organization. This is
your opportunity to state your opinion on the best moral and ethical practices for organizational
leaders to utilize in order to achieve both success and respect in today’s business environment.
Remember you do not have to verify your analysis is the only correct assessment; simply support
your conclusion by demonstrating the use of cited research material was used to develop your
interpretation combined with your critical thinking skills. This should be your paramount effort to
make best case base on your analysis.


  1.          References

The only mandatory item that should be included here is a list of all

relevant reference sources used in the construction of your paper.  Your

reference list must be properly formatted in APA style. It must contain a

minimum of 8 references with 8 directly in text cited.

Note:  Papers submitted after the deadline of Week 6 will not be accepted.

Written Case Study for Student Learning Outcome of Initiative (Week 4) –Malcolm X
It is necessary to read the background on The Autobiography of Malcolm X found under Week 4 Assignment folder; additional resources are encouraged (Do not forget to cite them).  This completed assignment will be submitted to the assignment link in Blackboard.

 Case study Guidelines: The Autobiography of Malcolm X

The career of Malcolm X provides a text for the study of initiative, charismatic leadership, and an array of management principles necessary for leadership to be effective.  It includes material for considering many topics, including the following:

Charisma and Types of Power                           Conflict Management
McClelland’s Socially Acquired Needs             Ethical Development
Management of Diversity in Organizations

This case suggests that leaders and leadership must be truly dynamic to be effective. As illustrated by the fact that during his short career he almost single-handedly increased membership in the Nation of Islam (the Black Muslims) by perhaps a thousand fold, Malcolm X possessed a powerful personal charisma. Secondly, he exhibited a dramatic personal development, moving through successive stages until he achieved a markedly expanded vision and moral independence.

How to Prepare the Case Study Assignment:

Select and highlight excerpts that deal directly with the issue of initiative, management, leadership, and the above themes. The purpose is to establish a general understanding of the case and management and leadership issues associated with it.  There is no one “right” answer to the questions, and different answers can be valid.
Each student will prepare a written case study utilizing the format provided below.  An APA formatted cover sheet must be used for this assignment.  A grading rubric will also be provided to assist you in completion of the assignment in the Week 4 assignment folder.
Each student’s paper will be submitted to Blackboard in the designated week.  No two students will approach the case in the same manner.  Hence each student’s paper will contain a wide variety of viewpoints as related to the management style, communication style, initiative, and leadership abilities and will elicit a wide variety of viewpoints as related to the issues embedded in the case. The paper must be written in APA format and should be formatted with the following headings:


  • Cover Sheet
  • Template can be found in the Resource Tab, Library Folder, APA Style Guide
  • Table of Contents
    Template can be found in the Resource Tab, Library Folder, APA Style Guide
  • Introduction

What is the purpose of your paper, and what is the “Big Picture” problem illustrated in this case?

  • Situational Analysis

Define situational analysis using scholarly sources.
As subheadings, look at the Internal Environment and the External Environment for Malcolm X.  What is going on in this case, and what is the meaning and significance of these events?  Why did the events happen?  What is it like to be in this position?

  • Problem Identification

What is the problem?  Not the fact that there is racism; those conditions are the conditions of which the
analyst is given within the case, that cannot be changed.  The problem to be identified
should demonstrate what was preventing a better outcome given the circumstances of the case.
The circumstance cannot be changed the options of “Action(s)” within those circumstance could have.


  • Best Choice of Action

What is your best recommendation for a resolution to this case in the time period of the story?  Use critical thinking to support your choices.

  • Characters

Malcolm X

What was his leadership and management style? Did he have leadership power?  If so, what type of power and from where was it derived?  Use theories from the text to validate your assumptions.  This means including references from your textbook. How did Malcolm X demonstrate initiative in his handling of this particular situation?  What was Malcolm X’s communication style, and was his communication effective?  Why or why not? Who is really the leader in this case and why?   What management and leadership theories as well as communication styles are prominently displayed in this case?

  • What is the student’s view of racism in our current culture

                         Based on readings from both course texts: Craig E. Johnson. (2011). Meeting the Ethical Challenges
of Leadership: Casting Light or Shadow 
(4th ed.) & Lennick, D. & Kiel, F. (2011).  Moral
Intelligence 2.0
 and this case study; how do you view the evolution of racism since the time of
Malcolm X?  Provide examples based on your research, observation and application of critical
thinking.  Be specific if you have experienced a personal encounter with racism.  Please
remember this is from the student’s perspective, the case study may contribute to your
thoughts but should not be the only source for your response.


Note:  This reflection must be in third person.  Therefore, do not use “I, me, my, etc.”.

  • Conclusion

This section completes the paper and draws it to its logical conclusion. It is also where the student uses critical thinking to summarize what has been learned through the case study process. This is a critical part of the paper.

  • References

A reference list which contains a minimum of three (3) references in APA format is required.  Be sure to include a reference to the Hartwick Case Study.  The reference should be formatted as follows:

Brown, W., & Harris, C. (1995). The autobiography of Malcolm X. Oneonta, NY: The Hartwick Humanities
in Management Institute.
Save your file as: last name first initial_MX_MNA4610OL:  i.e. SmithJ_MX_MNA4610OL

The following questions may be utilized in a future Discussion Board (DB7)  to further our understanding of additional issues to consider in analyzing the case:

What roles did his mother, his father, and his sister, Ella, play in developing Malcolm X’s leadership
style and his message?


What role did Elijah Muhammad play in forming Malcolm X’s leadership style and his message?


Which events in Malcolm X’s childhood and young adulthood influenced his leadership style?

What events led Malcolm X to break with Elijah Muhammad and the Nation of Islam?

Of the various types of power, which were the bases of Malcolm X’s leadership ability?

How did Malcolm X’s concept of himself as a leader change as a result of his pilgrimage to Mecca?

How is Malcolm X’s message that African-Americans must not respond to white society’s
expectations of them reflected in the Tocqueville, King, and Baldwin quotations?

If Malcolm X could have obtained a sense of legitimate power earlier in his life (for instance, had he
been encouraged to attend law school), how might his career have been different?

If you were to define leadership based only on the personal characteristics of Sam Walton and
Malcolm X, what would your definition include?



Note:  Late assignments will be reduced a minimum of one letter grade if received within one week of the due date.  No work will be accepted more than one week past the due date unless there is documented proof of an extraordinary event outside of the learner’s control.  It is up to the instructor as to how much, if any time, will be allowed to make up the assignment.  If the work is not received within one week past the due date, the student will receive a zero for the assignment.  Hodges University does not issue a grade of incomplete; therefore, failure to turn in all written assignments could result in a failing grade for the term and the need to repeat the course. 


 The components of this class will be valued as follows:  Percentages
Weekly Discussion Board (DB) subject at Prof. Harbour’s Discretion 5%
 Week 1 WSJ PowerPoint analysis (facilitation of class discussion) and
Peer  Feedback
 Chapter Quizzes 15%
Live Virtual Class Participation 5%
 Practice Collaborate PPT Presentation 5%
 Phase 1 semester project research paper 5%
 Week 3 Malcolm X Case Study 15%
 Phase 2 (complete research) 25%
 Week 5 Final Exam 15%
 Total 100%

Grading Guidelines and Standards

All work is graded in accordance with the following guidelines, standards, and expectations. Additionally, all required components must be completed in order to receive a final grade in this course. Work is evaluated for content mastery and clarity and correctness of expression. For content mastery, the following guidelines are used:

A Excellent (90-100) – Work demonstrates exceptional understanding of concepts, principles, theories, and applications; student uses this new knowledge to advance her/his own critical thinking, takes new information and successfully integrates it with the mastered material. Thus, the student’s work:

(1) responds fully to the assignment

(2) expresses its purpose clearly and persuasively

(3) is directed toward and meets the needs of a defined audience

(4) begins and ends effectively

(5) provides adequate supporting arguments, critical thinking, analysis and

interpretation, evidence, examples, and details

(6) is well organized

(7) contains appropriate, direct language

(8) correctly acknowledges and documents sources

(9) is free of errors in grammar, punctuation, word choice, spelling, and format (10) maintains a level of excellence throughout, and shows originality and creativity in realizing (1) through (7).


B Above Average (80-89) – Work demonstrates understanding of concepts, principles, theories, and applications; student is able to think critically, analyze and interpret, and apply learning by demonstrating consistent use of new knowledge with few lapses in application. Thus, the student’s work realizes (1) through (9) fully and completely—and demonstrates overall excellence—but shows little or no originality or creativity.

C Average (70-79) – Work demonstrates a minimum understanding of concepts, principles, theories, and applications; student is able to apply learning, but demonstrates lapses in appropriateness, critical thinking, analysis, and interpretation; is inconsistent with the application of new knowledge. Thus, the student’s work realizes (1) through (9) adequately—and demonstrates overall competence—but contains a few relatively minor errors or flaws. A “C” paper may show great creativity and originality, but those qualities do not make up for poor or careless writing. A “C” paper usually looks and reads like a next-to-final draft.

D Below Average (60-69) – Work is sub-standard, demonstrating a lack of understanding of even the basic application of concepts, critical thinking, and analysis and interpretation of principles or theories. Student’s work is performed in a pro forma manner as demonstrated by only an occasional correct application of the subject matter. Thus, the student’s work fails to realize some elements of (1) through (9) adequately—and contains several relatively serious errors or flaws, or many minor ones. A “D” paper often looks and reads like a first or second draft.

F Failure (59 or below) – Work fails to meet the expectations of university-level academic work; student’s work is performed in a pro forma manner as demonstrated by consistently misapplying the subject matter. Thus, the student’s work fails to realize several elements of (1) through (9) adequately—and contains many serious errors or flaws as well as many minor errors.

Note: Students are expected to show steady, progressive improvement in their work and writing. Students who continue to make repetitive mistakes in any aspect of the course or APA writing and format will be penalized up to one full grade.

All required components must be completed in order to receive a final grade in this course.
A = 90-100      Excellent
B = 80-89        Above Average
C = 70-79   Average
D = 60-69   Below Average
F = below 60   Failure


Managing Diversity, Challenges, and Opportunities in a Contemporary Organization
Assignment Matrix

   Week Reading Assignment Written Assignment                
 Wk 1 




 Chapters 1, 2
 Meeting the Ethical Challenges of
Moral Intelligence 2.0 Chapt. 1,2
 Review Syllabus/MNA4610 Course /
DB1 Intro 

Weekly Homework Assignments:
Ethical Challenges
pp. 12-14, Self-Assessment Exercise,

Blackboard Quizzes 1,2

 Wk 2 




 Chapters 3, 4 & 5,
Meeting the Ethical Challenges of

Moral Intelligence 2.0 Chapts. 3,4

Virtual Office – Tues., 11/4/14 @ 7:30 PM

Weekly Homework Assignments:
Ethical Challenges
pp. 86-87, Self-Assessment ExercisesBlackboard Quizzes 3, 4, & 5

 Wk 3 




Moral Intelligence 2.0 Chapts. 5,6 Phase 1 – Research Paper DueDB3-Nature or Nurture

Practice Bb Collaborate Presentation

 Wk 4 




 Chapters 6, 7
Meeting the Ethical Challenges of
Moral Intelligence 2.0 Chapts. 7,8
 DB-BreakMalcolm X Case Analysis

Weekly Homework Assignments;
Ethical Challenges
pp. 201-203, Self-Assessment Exercises

 Wk 5 




 Chapters  8 ,9
Meeting the Ethical Challenges of

Moral Intelligence 2.0 Chapts. 9,10

     Weekly Homework Assignments;
     Ethical Challenges
pp. 321-322, Self-Assessment Exercises
Wall Street Journal Presentation- Bb Collaborate
DB5 rogers
Blackboard Quizzes 6,7,9



Wk 6 




Moral Intelligence 2.0 Chapts. 11,12   Phase 2 Research Paper Due
Wk 712/7/14



Chapters  10 ,11
Meeting the Ethical Challenges of
Weekly Homework Assignments;
Ethical Challenges 
pp. 421-422, Self-Assessment ExercisesDB7 X

Final Exam Review
Blackboard Quizzes 8, 10 & 11

Wk 812/14/14




Final ExamDB8 feedback

The Big Picture – Analysis of Ethical and Moral Behavior

and its Influence in today’s business environment


Table of Contents

Title Page ………………………………………………………………………………………………………………. 1

Table of Contents ………………………………………………………………………………………………….. 2

Abstract………………………………………………………………………………………………………………… 3

Introduction ………………………………………………………………………………………………………….. 4

Situation (Relative to the Bernie Madoff Case) …………………………………………………………. 4

Internal Environment……………………………………………………………………………………. 7

External Environment…………………………………………………………………………………… 7

Literature Review ………………………………………………………………………………………………….. 7

Discussion of the topic’s use in today’s business world ………………………………………………. 7

Conclusion…………………………………………………………………………………………………………….. 8

References…………………………………………………………………………………………………………….. 9






The Big Picture – Analysis of Ethical and Moral Behavior

and its Influence in today’s business environment


I would like to show a brief outline of Bernie Madoffs personal and business events. I would like to show how his personal and business morals had and influence on Todays business environment positive and negative.

Situation (Relative to the Bernie Madoff Case)

Situation: manner of being situated; location or position with reference to environment. (situation)

Here’s a look at the life of Bernard Madoff, serving 150 years in prison for running a multi-billion dollar Ponzi scheme.


  • Personal: 
Birth date: April 29, 1938
  • Birth place: Queens, New York
  • Birth name: Bernard Lawrence Madoff
  • Father: Ralph Madoff
  • Mother: Sylvia (Muntner) Madoff
  • Marriage: Ruth (Alpern) Madoff (November 1959-present)
  • Children: Andrew, April 1966-September 3, 2014; Mark, March 1964-December 11, 2010
  • Education: Hofstra University, B.A. Political Science, 1960
  • Started his firm with $5,000 he saved from working as a lifeguard.
  • Madoff served as NASDAQ’s chairman in 1990, 1991, and 1993.
  • Had many high-profile victims, including director Steven Spielberg, actors Kevin Bacon and Kyra Sedgwick, and New York Mets owner Fred Wilpon.
  • In 2008, Madoff controlled billions in investments.
  • In 2013, he makes $40 per month doing prison labor.
  • 16,519 investors have filed claims against Madoff. 1,107 have been fully reimbursed. 1,410 are eligible for compensation and have been partially reimbursed. 11,000 claims from those that invested with Madoff through other companies will be at least partially compensated.
  • 1960 – Bernard L. Madoff Investment Securities is founded.
  • December 10, 2008 – Bernard Madoff allegedly confesses to employees of his company that the asset management portion of his firm is actually a large Ponzi scheme. Madoff says the business had lost about $50 billion and that he plans to turn himself in to authorities in a week.
  • December 11, 2008 – Madoff is arrested on one count of securities fraud for allegedly operating a multibillion-dollar Ponzi scheme from his investment advisory business. He is released on $10 million bail.
  • December 12, 2008 – A federal court in Manhattan issues a temporary order freezing Madoff’s assets and appointing a receiver over him and his firm.
  • December 17, 2008 – Madoff is placed on house arrest. Several bids by prosecutors to jail Madoff are denied by the court.
  • February 9, 2009 – The SEC and Madoff reach a partial settlement agreement. Under the terms of the deal, Madoff will keep a previously reached agreement to freeze his assets and not to violate any other securities laws. This is separate from the criminal charge Madoff faces.
  • March 12, 2009 – Madoff pleads guilty to eleven felony charges including: money laundering, perjury, false filings with the SEC and fraud. There is no deal with the government associated with the guilty plea. 
– U.S. District Court Judge Denny Chin orders Madoff to Metropolitan Correctional Center following his confession.
  • March 20, 2009 – An appeals court rules that Madoff will remain in jail until sentencing.
  • April 1, 2009 – Federal marshals seize Madoff’s yacht, a smaller boat, and one of his homes in Florida as court-ordered seizures of the financier’s assets begin.
  • June 29, 2009 – Madoff is sentenced to 150 years in prison.
  • July 14, 2009 – Madoff arrives at Butner Federal Correction Complex in North Carolina to begin serving his sentence.
  • October 2, 2009 – A $199 million lawsuit is filed against Madoff’s brother, Peter, Madoff’s two sons, Andrew and Mark, and Madoff’s niece, Shana, who all worked at Madoff’s firm.
  • December 11, 2010 – Mark Madoff, 46, commits suicide in his Manhattan apartment.
  • February 15, 2011 – In an interview from prison, Madoff tells a New York Timesreporter that some banks and hedge funds “had to know.”
  • June 4, 2011 – Final auction of personal property belonging to Madoff nets $500,000. To date, the total recovery from the Madoffs has been approximately $24 million in property sales and $80 million in cash assets.
  • September 20, 2012 – Trustee Irving Picard announces that victims of Madoff’s Ponzi scheme will receive another $2.5 billion in reimbursement of their stolen funds. This brings the total amount returned to investors to $3.6 billion.
  • Approximately half of the victims have been repaid.
  • January 22, 1014 – CNBC reports receiving an email from Madoff in which he says he had a heart attack in December of 2013 and that he has stage 4 kidney disease.
  • March 25, 2014 – Trustee Irving Picard announces plans to pay out an additional $349 million to Madoff’s victims. Approximately $9.8 billion has been recovered so far.
  • September 3, 2014 – Son Andrew, Madoff’s last surviving child, dies of cancer, mantle cell lymphoma. He was 48.

(Bernard Madoff Fast Facts.)

Internal Environment

Madoff may have been born moral intelligent. But there is a big distinction between moral intelligence (our internal moral compass) and moral competence (our ability to act in alignment with what we know is right) (Lennick, D., & Kiel, F.). Many things can alter ones moral compass. From birth the we are treated and the way we treat others will move the moral compass.

External Environment

I have a feeling that most of Madoff morals started going out the window when he saw levels of revenue he started making. Madoff had an above industry average for a perceived fair profit, showed customers maximum profit in returns.

Literature Review

     Discussion of the topic’s use in today’s business world 



Bernard Madoff Fast Facts. (2014, September 3). Retrieved November 15, 2014, from http://www.cnn.com/2013/03/11/us/bernard-madoff-fast-facts/

Johnson, C. (2001). Stepping Out of the Shadow. In Meeting the ethical challenges of leadership: Casting light or shadow (4th ed., pp. 71-73). Thousand Oaks, Calif.: Sage.

Lennick, D., & Kiel, F. (2011). Born to be Moral. In Moral intelligence 2.0: Enhancing business performance and leadership success in turbulent times. Upper Saddle River, N.J.: Prentice Hall.

situation. (n.d.). Dictionary.com Unabridged. Retrieved November 15, 2014, from Dictionary.com website: http://dictionary.reference.com/browse/situation

Situation Analysis

Ethical behavior means acting in ways consistent with what society and individualstypically think are good values. This type of behavior tends to be good for businessand involves demonstrating respect for key moral principles that include honesty, fairness, equality, dignity, diversity and individual rights, (Black’s, 2014).

All corporations and companies are in business to make money. The best way to accomplish that is to do the most with the least. Normally hard work, dedication, attention to the internal and external factors, and honest ethical behavior are the means to success. On the other side of ethical and moralistic operations are those who will do whatever it takes to make a profit, even at the expense of others and through less than honest behavior, (Werhane, 1998).  Perhaps the poster child for ethically bad behavior is Bernard “Bernie” Madoff. This financier swindled over 65 billion dollars from investors, many of which considered him a friend. After his conviction to a number of criminal charges, the judge in his case described Bernie as “extraordinarily evil” before sentencing him to 150 years in prison. Not only did Bernie maintain an unethical business practice for years, he also was moralistically bankrupt. Even as his scam was unraveling he convinced a longtime friend, a recent widow, to invest her entire life savings with him. In this high profile case, thousands of people lost billions of dollars, little of which was ever recovered, (Madoff’s, 2009).

Internal Environment

The Bernie Madoff case involves almost every aspect of bad behavior that can be exhibited by a corrupt corporation. As with almost all cases such as this the primary goals were money and power. Madoff’s tools included lying, cheating, and stealing. What makes this even more interesting is that Madoff personally knew many of the people he was cheating. One of the most unbelievable aspects of the internal dealings in the Madoff firm was that the auditor who was supposed to be auditing the books had money invested with the firm and never had a clue as to what was going on, (Neumeister, 2010).

Bernie Madoff’s motivation for his illicit behavior seemed to be more for financial gain than for satisfying his ego. He maintained a life of extravagance that burned through most of the billions of dollars he misappropriated.

External Environment    

Beginning in 1999, the Securities and Exchange Commission, (SEC), had looked into the financial dealings of Bernie Madoff’s investment firm because some within the commission had noted a few red flags in the returns he was able to offer. The firm was given a clean bill of health. After all, Bernie was the chairman of NASDAQ and was beyond reproach. Then came the scandals of Enron and WorldCom and the scenery of the “Too big to fail” companies began to change. Transparency of the dealings of banks and investment firms suddenly became an issue and those who had operated with less than ethical and moralistic dealings would soon be exposed. The continued pressure to gain every dollar of profit possible was too much for many of the largest money brokers to deal with working within the rules. This behavior can be included in what is also known as Social Control. Three aspects of business control this. They are: Task requirements, Shared values and expectations, and Rule enforcement, (Badaracco, 1989). The pressure to maintain competitive in the fast paced business environment can cause some to take the easy way in some cases by cheating and deception. If there is a perception of success, in some cases those who are supposed to be monitors will turn a blind eye to the methods used to achieve success, (Schmidt, 2008). Such was the case with many of the “Too big to fail” companies who failed in the early years of the 21st century.


The Intro is made of three parts:   Introduce the big picture, communicate the purpose, and state what will be accomplished at the conclusion of the paper.

  • The internal environment may include some, all, or more than the following, for example:
    Management- including personal values, morals, moral intelligence, background, behavior, motivation.
    (May obtain some information form Moral Intelligence Text)
  • The External Environment may include some, all, or more than the following, for example:

Pressure for the level of revenue for survival, Fair profit recognized by the industry, Maximum profit, or Corporate greed.  Competitor pressure, Laws vs ethics, Effect of senior leadership, Diversity of management and employees.  Industry culture regarding standard business practices and policies.  Public perception of company or industry


The above should include a general overview of specifics to Bernie Madoff and is relevant to the situation.  The situation analysis must contain an analysis of the situation and should be broken down to Internal Environment and External Environment including all, some, or additional components as shown above for bother internal and external environments.


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